We understand and support your decision to take a break from gambling.

If you would like to self-exclude and take a permanent break from the platform, you must enroll in the Arizona Self-Exclusion program. You can self-exclude for 1, 5, or 10 years. Once you self-exclude, it will not be possible to reopen your account under any circumstances while you are self-excluded.

You can do this by completing the form located here. After the form is completed, you will need to have it notarized. Then, you will mail the form, along with a minimum 2" x 3" original color photo of yourself clearly showing your head and shoulders, to the address listed below. A copy of a driver's license will not be accepted. For more information and to view the Arizona Department of Gaming Self-Exclusion Procedure, click here.

Please note: Your self-exclusion request will not be processed without proper notarization and a current photo. The photo may also be submitted electronically by emailing contact@problemgambling.az.gov. An appointment is required to ensure a notary is available. 

Self-Exclusion
Arizona Department of Gaming
100 N. 15th Ave., Suite 202
Phoenix, Arizona 85007

Phone: 602-771-4263
Email: contact@problemgambling.az.gov

Please bear in mind the following regarding Self-Exclusion:
• You will need to present a government-issued photo identification for the application process.
• Self-excluding from one brand on the Bally’s Network will automatically prevent you from registering a new account or continuing to operate an already existing account on any other website managed by Bally’s.
• Upon self-exclusions being applied, any remaining balances on your account will be sent to you via check.

Accounts closed for self-exclusion cannot be reopened for any reason until the self-exclusion period has expired. For more information, please visit https://problemgambling.az.gov/self-exclusion.