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Account Cool Off
A Cool Off lets you take a break from the site by temporarily closing your account for a period of your choosing. Here’s how it works:
- You can set a Cool Off for a minimum of 3 days and up to a maximum of 4 weeks.
- During this time, you won’t be able to log in or access your account at all. For example, if you set a Cool Off for three days at 12 PM on January 1st, you won’t be able to log in again until after 12 PM on January 4th.
To set up a Cool Off on your account, just follow these simple steps:
- Click on the Menu button in the top right corner of your screen.
- Scroll down to Play Responsibly.
- Click on Safer Gaming Tools and then select Account Cool Off.
- Choose the time period for your Cool Off.
- Confirm your selection.
- Click Continue to set the Cool Off.
Taking a break can be a great way to reset! If you have any questions, feel free to reach out to our 24/7 live chat or visit our Responsible Gaming page.