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Closing your account
If you’d like to close your account, it’s easy! Just reach out to our friendly 24/7 Customer Support Team. You can email us at support@ballybet.com or use our Live Chat service for quick assistance.
We’d really appreciate it if you could share why you’re considering closing your account. Your feedback helps us improve our services!
If you’re not ready to close your account completely, you can opt for an Account Time Out. This lets you take a break for a fixed period of 3 days to 4 weeks, which you can set yourself in the Responsible Gaming section. Once a Time Out is set, it can’t be ended early.
If you’d like more information about our Responsible Gaming policy and how to stay in control, feel free to click here or contact us at support@ballybet.com or through our Live Chat service on the right side of this page. We’re here to help!