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I've forgotten my password / locked my account...
We are sorry you are unable to log in at this time. However, if you have forgotten your password, there is no need to worry—you can reset it at any time!
Simply follow the steps below to access your account:
- Select 'Forgotten Password?' on the login screen.
- Enter your registered Email Address.
- If an account is found for the email address you entered, an email will be sent to your registered email address with a link to reset your password. Please note this link is only valid for 30 minutes.
- You will then be prompted to create a New Password.
Once completed, you will be able to log in with your new password and enjoy the games!
Your account will be temporarily restricted after three consecutive failed password attempts. If you've locked your account then our Customer Support team will be able to help. Simply click the chat icon in the bottom right hand corner of your screen to connect with an agent.