To confirm your identity, you’ll need to submit a front and back photo of your valid government-issued identification. Just follow the steps below:

Verify Your Identity by App:

• On Desktop: Upload clear and legible images of your document to your computer.
  Maximum accepted file size: 5MB
• On Mobile: Use your device's camera to take clear photos of your document and follow the on-screen instructions.

Verify Your Identity by Email:

1. Take a close-up photo of your valid government-issued photo ID.
2. Submit the photos via email to verification@ballybet.com or through live chat.
   Please note a selfie may be required upon initial verification if more proof of identity is needed.

Helpful Tips for Your Submission:

• Ensure your ID is valid and not expired, with the entire ID in the frame.
• Good lighting from the front will ensure a high-quality picture.

If a Selfie is Required:

• Frame your head and shoulders like an ID photo.
• Avoid sunglasses, hats, and filters for clarity.

Keep in mind we may request supplementary identification, such as a copy of your Social Security Card.

If you have any questions, please contact customer support via email at support@ballybet.com or on Live Chat.